French-born
marketing consultant and psychoanalyst Rapaille takes
a truism—different cultures are, well, different—and expands it by explaining
how a nation's history and cultural myths are psychological templates to which
its citizens respond unconsciously. Fair enough, but after that, it's all
downhill. Rapaille intends his theory of culture
codes to help us understand "why people do what they do," but the
"fundamental archetypes" he offers are just trumped-up stereotypes.
He often supports jarring pronouncements ("The Culture Code for perfection
in America is DEATH") with preposterous generalizations and
overstatements, e.g., Japanese men "seem utterly incapable of courtship or
wooing a woman." Writing with the naïveté of someone who has learned about
the world only through Hollywood films, he seems unaware that every person
living within a nation's borders doesn't necessarily share the same cultural biases
and references. Rapaille's successful consulting
career is evidence that he's more convincing in the boardroom than he is on the
page. Amid the overheated prose and dubious factoids, it's easy to overlook the
book's scattered marketing proposals and employee-management tips. (June 6)
Copyright © Reed Business Information, a division of Reed
Elsevier Inc.